Technical Support

Having Trouble with BuzzMath?

Our team can help you!

Before contacting the technical support team, please test your web browser configuration.

For a sign in problem, try to reset your password by email. If this fails, please contact the technical support team by phone.

First, Test your Web Browser Configuration

This test will determine if your computer setup is compatible with BuzzMath and if you need to install the Flash Player.

Start your web browser test >

Result

Result

Result

Contact the Technical Support Team

For technical support, phone is preferred over email. Before calling us, please send us your browser's configuration.

First, send my browser's configuration >

Second, call the english toll free phone number:

        1-888-528-8878
        and press 1 for technical support
        (United States, Canada and Mexico)

Minimum System Requirements

Note: the following is based on the official Flash Player 10 system requirements.

Flash Player 10.0.22 or newer

All configurations need Flash Player browser plug-in 10.0.22 or newer.

Install Flash Player on Adobe.com >

Hardware

Windows Apple Mac OS X Linux
Intel® Pentium® II 450MHz,
AMD Athlon™ 600MHz or faster processor (or equivalent)
128MB of RAM
PowerPC® G3 500MHz
or faster processor
Intel Core™ Duo 1.33GHz or faster processor
128MB of RAM
Modern processor
(800MHz or faster)
512MB of RAM, 128MB of graphics memory

Operating Systems and Web Browsers

Microsoft Windows: 2000, XP, Vista, Server 2003, Server 2008 and 7

  • * Internet Explorer 6, 7 and 8
  • * Mozilla Firefox 2, 3 and 3.5
  • * Safari 3.2 and 4
  • * Google Chrome 2
  • * Opera 9.6 and 10

Apple Mac OS X: Tiger 10.4, Leopard 10.5 and White Leopard 10.6

  • * Mozilla Firefox 2, 3 and 3.5
  • * Safari 3.2 and 4
  • * Opera 9.6 and 10

Linux and Unix: Ubuntu 7.10, Ubuntu 8.04, OpenSUSE 11,
Red Hat Enterprise Linux 5, Solaris 10

  • Mozilla Firefox 2, 3 and 3.5

These systems will never work:

  • * Netscape
  • * Mac OS 9, Mac OS X 10.1 – 10.3
  • * Windows 95, Windows 98, Windows ME
  • * Red Hat Enterprise Linux 3 and 4